Frequently Asked Questions

What makes AvAIO a better choice than industry competitors?

Arrow
AvAIO is designed to eliminate the high costs, complexity, and inefficiencies that come with traditional aviation software. Here’s why operators choose us:
Cost-Effective & Transparent Pricing – No excessive per-user fees, hidden charges, or high setup costs. Our pricing is tailored to your needs, not inflated by unnecessary extras.
All-in-One or Modular Flexibility – Unlike systems like Sabre and Amadeus, which require multiple products, AvAIO offers a fully integrated platform OR individual modules that fit your needs.
Customizable to Your Workflow – Instead of forcing your team to adapt to a rigid system, AvAIO is built to match your operations, not the other way around.
Streamlined Operations – Say goodbye to juggling multiple disconnected systems. AvAIO unifies everything into a seamless platform for increased efficiency.
Rapid Setup & Reliable Support – No months-long deployments or frustrating delays. Our team ensures a smooth transition and provides fast, dedicated support.
AvAIO is built for scalability, affordability, and simplicity, making it the perfect alternative to legacy aviation systems.

Do I have to buy the full AvAIO platform, or can I choose only the portion(s) I need?

Arrow
AvAIO is flexible! You can opt for the full, all-in-one system or choose individual modules that fit your needs:
Passenger Service System (PSS)
Operations
Management
Whether you need a complete solution or just specific tools, SysAIO adapts to your airline.

How customizable is AvAIO for our business needs?

Arrow
AvAIO is fully adaptable to match your unique workflows. Customization options include:
User roles & permissions – Define custom access levels for different departments.
Workflow automation – Streamline operations by automating repetitive processes
Custom data fields & reports – Generate real-time insights tailored to your KPIs.
API integrations – Seamlessly connect AvAIO with third-party tools and existing systems.
Branding & UI customization – Personalize the platform with your logos, colors, and interface preferences.
Our onboarding team ensures every customization works perfectly for your airline.

How does AvAIO integrate with our current software?

Arrow
AvAIO is designed for smooth integration with:
Existing airline PSS & operations systems (if partial migration is needed).
Accounting software like QuickBooks, Xero, and other financial tools.
Crew scheduling & HR platforms to sync rosters and payroll.
Streamlined Operations – Say goodbye to juggling multiple disconnected systems. AvAIO unifies everything into a seamless platform for increased efficiency.
Maintenance & safety management systems for compliance tracking.
Our API and data migration tools make switching over seamless—no headaches, just better efficiency.

Can AvAIO scale as our airline grows?

Arrow
Absolutely! AvAIO is built for scalability, supporting:
Unlimited users & access control
Multi-base, multi-aircraft operations
Increasing passenger demand & fleet expansion
Cloud-based performance for high uptime & reliability
Whether you're a startup airline or an established carrier, AvAIO scales with you, without requiring costly upgrades.

What training and support does SysAIO provide?

Arrow
We don’t just provide software—we partner with your team for success. Our support includes:
Live onboarding training with recorded sessions for future reference.
24/7 support via phone, email, and chat.
An extensive knowledge base with guides and FAQs.
A dedicated account manager for all clients.
No frustrating wait times, just fast, helpful support when you need it.

How does SysAIO ensure data security?

Arrow
We take security seriously. SysAIO follows strict aviation industry standards with:
End-to-end encryption for both stored and transmitted data.
Role-based access control (RBAC) to limit visibility to sensitive data.
Regular security audits to maintain compliance with aviation regulations.
Automated backups to protect against data loss.
Your airline’s data is always safe and secure with SysAIO.

How is AvAIO priced? Are there extra fees for customization or support?

Arrow
We believe in transparent pricing with no hidden surprises:
Subscription-based model (per user, per aircraft, or fixed rate options).
Customization costs depend on complexity—we provide clear estimates upfront.
No extra fees for essential features—you only pay for what you need.
We’ll provide a personalized quote based on your airline’s size, modules needed, and custom requirements.

How long does it take to fully deploy AvAIO?

Arrow
Implementation time varies based on customization, but our process is structured to minimize downtime:
Initial requirements assessment (1-2 weeks).
Data migration & system setup (varies by complexity).
Custom workflow integration (if applicable).
Training & onboarding (live & self-paced options).
Most clients are fully operational in weeks, not months!
Still have questions? Send us a message!